COVID-19 Retrospective From Craven

Just like many businesses trying to get used to a new normal throughout the COVID-19 pandemic, we’ve really had to adapt. No business could have prepared for what we’ve all been through over the last few months, with many regrettably being forced to close their doors for good or for the foreseeable future. We wanted to reflect on how we handled things over this period and also how we did our part to manufacture and distribute much needed equipment to hospitals across the UK.

How has it been for us?

When the UK lockdown was first issued back on 23rd March, Craven lost 95% of catering and retail business overnight due to closures and protective measures for the public. We were forced to adapt to this change, putting our own protective measures and social distancing guidelines in place for our own staff. Our dedicated team did what they needed to do to ensure business continued, and is something we’re still doing to provide the best possible service to our customers.

Our work with the NHS

With essential equipment in short supply, the NHS needed extra help to keep up with demand. Craven were approached and urgently asked to provide IV drip stands for a range of NHS hospitals across the country. Our team have worked tirelessly in this time to design, test, prototype and manufacture these products, as well as other equipment such as shelving, and ensured they were manufactured and distributed to NHS hospitals.

With the dedication and teamwork of Craven staff, we were able to create over 12,500 IV drip stands, manufacture 1,000 modular shelves in a single week and 1,400 storage shelves for NHS Nightingale hospitals.

Interviews and publications

Our Managing Director, Noel Baker, was interviewed by Radio York back in April to discuss Craven’s work as part of the NHS supply chain, explaining what has been done to help the NHS in England up to this point, and also what the future holds for business during this time.

We were also featured in a range of publications where we explained our process for helping the NHS and exactly what we were able to manufacture and distribute. You can read these articles on the following sites:

Yorkshire Post

Insider Media

Harrogate News

B Daily


Keep up to date Craven throughout COVID-19

It’s a strange time for everyone, but we’re doing all we can to try and resume some form of normality for both our customers and staff. You can keep up to date with the latest information through our website or social media channels, but if you have any questions about our products or you need any help and advice, we’re still here to help. Call us on 01423 796 200 or email us at

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